Rowch Terms of Service

Last updated: 27 October 2026

These terms govern your use of the Rowch mobile and web application ("the app"). By creating an account or using the app, you accept these terms. If you don't agree, please don't use the app.

1. Eligibility

You must be at least 13 years old to use Rowch. If you're under 18, you confirm a parent or guardian has reviewed these terms with you.

2. Your account

You're responsible for keeping your sign-in credentials secure and for everything done with your account. Tell us at support@rowch.co.za if you suspect unauthorised access. You can delete your account at any time from inside the app.

3. Acceptable use

You agree not to:

No tolerance for objectionable content or abusive users

Squad and club feeds are shared with other athletes, so there is no tolerance for objectionable content or abusive behaviour. Don't post or send anything that is harassing, bullying, hateful, threatening, sexually explicit, violent or spam.

Every post and comment has a menu to report it or to block the person who wrote it; blocked people's posts and comments are hidden from you everywhere in the app. The Rowch team reviews every report within 24 hours. We remove content that breaks these terms and remove the accounts of users who post it. You can also report anything to support@rowch.co.za.

4. Data accuracy

Rowch's GPS-based metrics (distance, split, stroke rate) are derived from your device's sensors. They're approximations and shouldn't be relied upon for safety-critical decisions. Always row within your capabilities and check local water conditions.

Regatta draws and results in the app and on the results website come from regattaresults.co.za. Rowch copies them into its own database and keeps them as a results archive. Times shown are what the source published; we don't verify them independently and can't correct errors at the source. For official records, refer to the source site or the regatta organiser.

5. Content you provide

You retain ownership of session data, personal bests, photos, squad posts, and any other content you upload. By uploading, you grant Rowch a non-exclusive licence to store, process, and display that content as needed to operate the app — including showing it to other squad members or coaches you've granted access to.

6. Service availability

Rowch is provided "as is" without warranty of any kind. We aim for high availability but don't guarantee uninterrupted service. Outages in third-party services (Firebase, regattaresults.co.za, your phone's GPS) can affect functionality outside our control.

7. Termination

We may suspend or terminate your account if you violate these terms, if your activity is harmful to other users, or if required by law. You can also stop using the app and delete your account at any time.

8. Limitation of liability

To the maximum extent allowed by law, Rowch and its developers are not liable for indirect, incidental, or consequential damages arising from your use of the app — including but not limited to lost data, missed training sessions, or inaccurate metrics.

9. Changes

We may update these terms from time to time. Material changes will be surfaced in-app. Continuing to use Rowch after a change means you accept the new terms.

10. Contact

Questions about these terms: support@rowch.co.za.

See also our Privacy Policy.